Privacy Policy

1. Information We Collect

Personal Information:

• Email address (for account creation)
• Payment information (processed by Stripe, not stored by us)
• IP address (for abuse prevention)

Usage Information:

• Product descriptions you submit
• HS code classifications generated
• Classification history
• Credit usage and transactions
• Browser type and device information

2. How We Use Your Information

• Provide and improve the HS code classification service
• Process payments and manage your account
• Send transactional emails (purchase confirmations, etc.)
• Prevent fraud and abuse
• Improve our AI models and accuracy
• Comply with legal obligations

3. Information Sharing

We do NOT sell your personal information. We may share your data with:

• Service Providers: Stripe (payments), Supabase (database), OpenAI (AI processing), Vercel (hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication via Supabase
• Regular security updates and monitoring
• No storage of payment card details (handled by Stripe)

However, no method of transmission over the internet is 100% secure. Use the service at your own risk.

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data

To exercise these rights, contact us at HSCodeGenie@gmail.com

6. Cookies and Tracking

We use essential cookies for authentication and service functionality. We also use analytics (Vercel Analytics) to understand usage patterns. You can disable cookies in your browser settings, but this may affect service functionality.

7. Data Retention

• Account data: Until account deletion
• Classification history: Retained for your records
• Transaction records: 7 years (legal requirement)
• Free trial records: 90 days

8. Third-Party Services

Our service integrates with:

• OpenAI: For AI-powered classification (subject to OpenAI's policies)
• Stripe: For payment processing (subject to Stripe's policies)
• Supabase: For database and authentication

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately.

10. International Users

Your data may be transferred to and processed in countries other than your own. By using our Service, you consent to such transfers.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or to exercise your rights:

Email: HSCodeGenie@gmail.com
Website: hscodegenie.com